Application Engineer Customer Support
Your tasks
- You are part of the Customer Care Center, where we support our customers and projects throughout their entire lifecycle.
- After-sales activities such as support, ticket processing, training and retrofitting are part of your daily business.
- You develop customized line management solutions (based on the line concept of the respective filling line) in cooperation with Krones and our end customers.
- You support the clarification phase of projects and the remote implementation of solutions.
- You accompany the entire process from the detailed technical clarification to the elaboration of interfaces to machine controls (signal exchange) and external ERP systems in cooperation with external partners.
- You create functional system and process descriptions as well as project simulations and develop system functions in the context of project engineering.
- You are the contact person for our national and international partners as well as for new team members in terms of technical project control, technical consulting and support as well as training.
Your profile
- You have an educational background or a technical degree with a focus on IT, business informatics or automation technology.Ideally, you already have several years of professional experience in the area of Manufacturing Execution System (MES).
- Your way of working is characterized by analytical and solution-oriented thinking as well as by the ability to think outside the box in order to view process flows and interrelationships holistically.
- Furthermore, you consider independence and a sense of responsibility to be your strengths.
- You have strong communication skills and intercultural competence.
- You have a good command of written and spoken German and English.
Our benefits
Life is short, join Syskron
We spend approximately one third of our day in work. This is why, at Syskron, we offer both an exciting job and everything needed to produce creative ideas. And for the other two thirds of the day, we provide numerous benefits as the icing on the cake. After all, life is simply too short to spend it with a run-of-the-mill employer.
The digital community of the Krones Group
At Krones, however, the focus is not only on connectivity in production, but also on an interpersonal level: Behind Krones.digital is a community of currently around 450 experts from a wide variety of fields, companies and countries. Their common mission is: To drive forward the digitalization of production processes – from machines to line control and central cloud platforms to SAP solutions for the beverage industry.
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Your application
Interested? Apply online now!
If this sounds interesting to you, we really would like to get to know you!
You can submit your application in German or in English.
Do you have any further questions? For more information please call +49 9431 79857-1111.
To be able to process your application efficiently and promptly, we would kindly ask you to use our online form.
This position is also suitable for people with disabilities.
* To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.